Privacy notice

1. Who we are

This portal is run by NexusMundi International Private Limited (IEC AALCN6516C) (“Nexus Mundi”, “we”), Jagatpura, Jaipur, Rajasthan 302017, India. We are the data fiduciary for the details you give us here.

Questions about this notice: info@nexusmundi.in.

2. What we collect

• Account and company details: your name, company, business email, phone number and role (buyer, seller or trader), and the company profile sellers fill in.
• Trade details: requests for quotes, quotes, bids, deposits (EMD) and payments recorded by the trade desk, orders, and the names of documents you attach.
• Enquiries: what you send through the contact, quick-question and event registration forms, and how you prefer to be contacted.
• Activity log: what was done, by whom and when (for example “bid placed” or “quote sent”), with the browser and device used. Passwords and one-time codes are never written to the log.
• Google sign-in: if you choose it, the name, email address and profile picture Google shares with us.

3. Why we use it

• To handle your requests and run each trade through our trade desk, from the first quote to delivery.
• To keep the parties to a trade private from each other: we are the only point of contact for both sides.
• To keep the platform safe: checking who is bidding, spotting repeated failed sign-ins and keeping a record that can't be quietly changed.
• To meet our legal duties, such as tax, export and record-keeping rules.

We use your details only for these purposes, with your consent or where the law allows it. We don't sell them.

4. Who sees it

• The other side of a trade never sees your name or contact details. Sellers see “Verified buyer”, buyers see “Verified seller”, and bidders appear as “Bidder A”, “Bidder B” and so on.
• Documents are shared only through our trade desk, with contact details removed.
• Our trade desk and administrators see what they need to run the trade. Technical details such as your IP address are visible to administrators only.
• Authorities, when the law requires us to share.
• Providers who host or send messages for us, once the platform goes live. They may use your details only on our instructions.

5. During this preview

Until our servers go live, most of what you enter on this site (your requests, bids and profile) is kept in this browser on this device and is not sent to us. Clearing this site's data in your browser removes it. Google sign-in and the translation tool, when you use them, are run by Google under Google's privacy policy.

6. How long we keep it

We keep your details only as long as we need them for the purposes above or as the law requires, then delete them.

• Trade records (requests for quote, quotes, deals, auctions, bids, invoices, settlements and their activity log): 8 years after the trade closes, as Indian tax and company law requires.
• Sign-in and security records (sign-ins, failed attempts, the address and device used): 1 year.
• Your account: while it is open. An account that was never verified is deleted 2 years after its last sign-in.
• Documents and photos you upload: as long as the record they belong to.
• News and offers by email: until you withdraw your consent.

Within these periods the activity log can't be edited or deleted from the portal, so that it stays a reliable record of each trade.

7. Your rights

Under the Digital Personal Data Protection Act, 2023 you can:

• ask for a summary of the personal details we hold about you and how we use them;
• ask us to correct, complete or update them;
• ask us to erase them, unless the law requires us to keep them;
• withdraw your consent at any time (this doesn't affect what we did before);
• nominate someone to use these rights for you if you die or can't act;
• raise a complaint with us and, if we don't resolve it, with the Data Protection Board of India.

To use any of these, email info@nexusmundi.in with the subject “Privacy request”.

8. Cookies and browser storage

We use your browser's storage only to keep you signed in, remember your choices (such as text size and language) and save drafts of forms. We don't use advertising or tracking cookies.

Help assistant. The microphone is used only while you press the microphone or the talk button in the help assistant, and your browser asks your permission first. Your browser turns your speech into text (Chrome and Edge use Google's or Microsoft's speech service for this); Nexus Mundi does not receive or keep any recording. To word its replies and read them aloud, the assistant may send your question and its draft answer to an AI service (Groq, or Google's Gemini as a backup). Before sending, we remove email addresses, phone numbers and ID numbers, and we don't send your name or account. The assistant doesn't keep a history of your conversation after you close the page.

9. Changes to this notice

When we change this notice we update the date at the top. If a change affects how we use details you already gave us, we'll tell you before it applies.

Contact the trade desk