Getting started
Use the help assistant (chat or talk)
The round button at the bottom right of every page opens an assistant that answers in your language, opens pages and filters for you, and can talk with you.
The assistant knows Nexus Mundi and this portal: what we do, the sectors, fees, what is listed right now, and every step in these guides. It can take you to a page with the right filters ("show website design services", "rice sellers"), tell you how your bids stand, and give you the trade desk’s phone, WhatsApp and email.
It answers in the language you use: English in English, Hindi or Hinglish in Hinglish. For your safety it never pays, bids, accepts, cancels or deletes anything, and never changes your account. It shows you the screen where you do that yourself.
Steps
Click the round button at the bottom right of any page: Welcome to Nexus Mundi. How can we assist you? with a few suggestions.
Type your question and press Enter, or click the microphone and say it. The chat answers in text.
To talk hands-free, click the sound-wave button next to the text box. After a short tone, speak; she answers aloud and listens again.
You can interrupt her by simply speaking. Use pause to stop listening for a while, the keyboard button to go back to the chat, or X to end the conversation.
Each answer ends with a few suggested next questions; tap one to continue.
To reach a person, say or type Talk to a person: you get the call, WhatsApp and email buttons for the trade desk.
